Did you have a good experience with us?
I highly recommend Chandel! They came highly recommended from a dear friend. It's been more than a decade since I had any relationship with a jeweler and it was finally time to do a revamp of all the stuff that's been sitting in a safe deposit box since my divorce. Annie worked so patiently with me to sort through what I had. She listened to me carefully, sketched out my mental designs, and acted as liaison to John, coming back to me with a tweak he suggested that really enhanced one piece. I was THRILLED with the results!! So much so that my fiance who lives all the way down in Florida decided to use John to make my ring....and I"m THRILLED with that too! Lastly, having two locations made it easy to work with them, since I live in the middle and am always heading in different directions ;)
John and the team at Chandel are second to none. He's been providing the Midland Park area and our family with exceptional service, knowledge, and dedication that is second to none for decades. Thanks again for all the help John, we couldn't be happier and look forward to seeing you soon.
I have been a customer of Chandel Jewelers for more than 25 years and now my kids are as well. We've purchased everything from watch batteries to wedding rings. John and his staff are the ultimate professionals, knowledgeable and fair. The store is very comfortable and well laid out. If you don't see it, just ask and he will find it or make it. I have recommended Chandel to family and friends over the years and no one has ever been disappointed. There is no reason to go anywhere else.
Service took a week longer than promised. No one explained that work would not be picked up in NYC due to the holiday last week, and that would extend delivery of service items by 1 week. When I called to check on the item mid-week, the explanation was matter-of-fact, with no apology. Competition is rough these days and businesses need to distinguish themselves. Good customer service practice is to "under promise and over deliver"; not the opposite. Just my humble opinion - you asked! Mike McCann
I just love this place!!... Always top notch jewerly..they have a wonderful selection on everything that tickles my fancy!! The staff and owner are always helpful with your choices!! You should go!! You won't be disappointed..